The Silvertips Munnar – Hotels in Munnar, Kerala
Contact On: +91 4865 230 238
Aluva – Munnar Road, Munnar, Kerala 685612, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 2206
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The only word anyone who came on this trip with me would describe this hotel as is ‘dismal’. While the rooms are comfortable and the view bearable, the treatment towards guests is not only pathetic but also disrespectful. This hotel seems to have perfected the art of snubbing its patrons as they attempt to enjoy their visit to such a scenic town. Simply because of our age, my friends and i were not only discriminated against, but also treated like the scum of the earth by the hotel staff. With all due respect, this hotel needs to learn a lesson in basic manners and train their employees in hospitality as even a third grader would know to treat people better.
Amazing 4 star hotel we stayed in Munnar. The next day we stayed in the opposite Red sparrow hotel which is pathetic. Good for Silver tips, it has a wonderful room service and amazing rooms.
It is one of the great places to stay in Munnar! Top notch service and friendly staff! We were looking for a clean room and washroom, and we were very much satisfactory with the rooms!
The room was very small and cramped.
The bathroom had a strong, unpleasant smell.
There weren’t enough towels, shampoos, or shower gels provided.
The almira (wardrobe) had a bad odor.
The worst part: the doors didn’t lock, which made us feel unsafe and violated our privacy as students.
Overall, I would not recommend this hotel for a comfortable stay
The room service is really rude. I went as part of the school trip and the room service guy literally yelled at me for asking for a toothbrush and for calling room service twice. He also accused me of lying abt not having a towel and yelled at me for asking for a towel. This is super disrespectful especially when we’re paying so much. It’s a shame that a 4 star hotel doesn’t give proper room service. Not even a dental kit.