Sterling Kodai Valley – Hotels in Kodaikanal, Tamil Nadu
Contact On: +91 79 6979 2010
No:25, Pallangi Rd, Attuvampatti, Kodaikanal, Tamil Nadu 624101, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 7539
*********************************************************
Register Your Hotel to Get Leads with Bharat Backpacker
Boost your hotel’s visibility by registering with Bharat Backpacker! Connect with a vast audience, receive qualified leads, and grow your bookings effortlessly.
The room itself was adequate. We had not been told other options while booking and only “Guest Room” was offered which had no view. Had we known there were better rooms with view available, we would’ve chosen the “Studio Room”. The food was good, but not great. Staff was very polite and accommodating. Bathrooms do not have hand towels as a standard, one had to ask for them daily. Refrigerator in the room was not standard, we had to ask for it. Both were supplied promptly.
I recently had the pleasure of staying at Sterling Kodai Valley, and I’m excited to share my experience. From start to finish, it was a truly delightful visit. Here’s a breakdown of what stood out.
1.Warm and Attentive Staff: The team at Sterling Kodai Valley was exceptional. Their warmth and attentiveness were evident from the moment we arrived.
2.Comfortable and Well-Appointed Rooms: The rooms at Kodai Sterling Valley were both comfortable and tastefully decorated. They provided a perfect blend of modern amenities and cozy charm. The attention to detail in room maintenance and cleanliness was commendable, making our stay relaxing and enjoyable.
3.Well-Maintained Facilities: The hotel’s facilities, including the gardens and recreational areas, were well-maintained. It was a pleasure to stroll through the gardens and make use of the amenities provided.
4.Delicious Dining Options: The dining experience was another highlight. The on-site restaurant offered a variety of delicious dishes, and the quality of the food was impressive. Breakfasts were particularly delightful, with a range of options that catered to different tastes
**Disappointing Stay at Sterling – Overpriced, Poor Service, and Pushy Sales Tactics**
We recently stayed at a Sterling property, paying ₹28,000 for two nights, including food. Unfortunately, this turned out to be a mistake. The actual value of the room was closer to ₹7000 per day, leaving us feeling overcharged. Had we not been overcharged, I would have given this place 4 stars, as the property itself isn’t bad.
The room service, however, was a major letdown. We had to call three times just to get water delivered to our room. Although the issue was addressed after we complained, the same problem occurred on the day we were leaving, and no help ever arrived.
On top of that, the Sterling sales team relentlessly hounded us with membership offers, starting from the booking process and continuing throughout our stay. Instead of a relaxing vacation, it felt like we were caught in a never-ending sales pitch.
I would recommend avoiding Sterling and opting for Green Pastures, located right next to this property. We had a far better experience there, with excellent service and a pleasant ambiance. Sterling left us with only regret and frustration.
Thank you for the lovely stay .
We enjoyed our stay very much .
Our daughter was very happy and had a great time with Harshita at the reception.
Even at the tea kadai she accompanied our daughter and played with her .
Great hospitality and the location was great and all the services was satisfactory.
Our stay was pleasant .All the staff are very hard working and friendly.
Property has lot of activities for kids as well and the bonfire was also good .Thank you Miss Harshita for giving us an early check inn and briefing us about the local sightseeing tour was really helpful . I felt one of the best hospitality by u