FabHotel New Yatra Residency – Hotels in Saran, Bihar
Contact On: +91 70424 24242
Nalini Apartment, 28, Kidwaipuri, Patna, Bihar 800001, India
Status: OPERATIONAL
Rating: 3.9
Rated count: 57
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This experience highlights the mismanagement that can occur when hotel owners and third-party booking platforms have mismatched expectations. I booked a hotel through Fab Hotels and received confirmation. However, upon arrival, the manager denied my booking after learning I had used an online platform. I spent over an hour contacting Fab Hotels, who offered an alternative accommodation far from my location, and the call kept dropping. Just as I was about to leave and leave negative feedback, they offered to accommodate me. However, the room provided was not what I had paid for—far smaller and below expectations. I would not recommend this hotel to anyone, especially families seeking basic hospitality.
The sheets were clean but the bathroom was not. This is s set of rooms on the 4th floor of an apartment building. The rooms are next to the office area so noisy. The staff were very kind and helpful but.. I ordered the included breakfast at 8 and it didn’t come until 9:30..
The place is very nice. Initially the room allotted to us had some unfortunate issues with the AC, but quick initiative was taken to change the room.
The room is clean and big, very comfortable
Breakfast is served in the room and is tasty.
Parking is available
This is a small hotel though and no other facility is available. Don’t expect too much. Good place to stay for work visit
I booked the room before my exam through Fab Hotel Agency directly via phone call.
Pros:
1. Room was spacious and tidy.
2. The staff especially Vivek bhaiya was really helpful.
3. You’re free to order food from zomato etc.
Cons:
1. Delay in servicing. We ordered tea, but had to wait for more than an hour 🙁
2. The knob of washroom was broken. No attempt by hotel to repair it or to change our room, even after we conveyed our inconvenience.
So if you are okay with delayed service, it’s a great place to stay in Patna at given price.
The rooms are spacious and well-maintained. The staff were very helpful and accommodating.