Amatra by the Ganges – Hotels in Haridwar, Uttarakhand
Contact On: +91 76690 04301
Near Rajaji National Park Shyampur Noamabad, Haridwar, Uttarakhand 249408, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 1885
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We booked this resort for our nephew’s wedding. On the booking time they promised to provide luxurious services but on day of marriage there was nothing. No room service, no house keeping to carry our luggage, zero decoration. Staff was not good. No taste in food and was not proper dishes as they shown in menu. And all this above was on higher rates Beyond thinking. And at the time of checkout they surprised us with their extra charges for which they gave nothing to us. Narrow and muddy roads to the location.
Overall money wasting, time wasting and feelings wasting location.
Negative marks.
Overall a good experience. We got to know about this property from one of our friend who also stayed here. The location of this property is little off, had it been the case of night travel, would have definitely dropped this place. We got to charge our EV at the premise which was as enquired by us at the start. There were plenty of activities which could engage you to spend your entire day here.
I have been there for 2days atmosphere is nice but there is a very big problem to drop off your guests .the contact for cab services provided from hotel staff was deamadig 4 times of uber prices. You will left with no option as this property location is out of city.
As you can feel they are just taking advantage of your situation. It doesn’t feel good. Really disappointed.
#Experience_Brothers_wedding
We have arranged our brothers marriage at this resort , they have charged a hefty amount of money to us and provided us with zero services , no person to drop off our luggage to rooms , no professionalism from staff , no one to take care of your needs everytime you have to ask them for service you need , manager is for name sake and for providing bills , he was not there at your service at all , no room cleaning staff , rooms are even not that better as the amount they charge you even of lower standard than a 3 star hotel , they haven’t even served all dishes which they promised for the menu .
And in response of this they will post their same replies that they will work upon their services which they will not so will suggest not to plan any big function at this place .
Location is excellent, activities were well covered.
However, room needs an upgrade on quality
1) Bed curtains were damaged and of no use.
2) No hair dryer in the room.
3) Bed Linen and blanket were in poor shape.
4) Frequent power cuts during night time.