Black and White cafe and homestay – Hotels in Pithoragarh, Uttarakhand
Contact On: +91 82668 31804
Bhatkot, New Vikas Nagar, Pithoragarh, Uttarakhand 262501, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 113
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We stayed at the Black and White Resort on October 16/10/2024, on a friend’s recommendation. Despite being guests of the District Magistrate of Pithoragarh, we chose to stay at this resort instead of the guest house, and it was a decision we initially felt good about.
The resort’s ambiance was pleasing and the surroundings were serene, which made for a good first impression. The staff welcomed us warmly and the rooms were clean and comfortable.
However, the core of a hotel business is service and attending to the basic needs of its customers. Unfortunately, this is where our experience fell short. The menu card boasted a variety of items, but only a few were actually available. This was quite disappointing.
The most significant issue arose early in the morning when we woke up at 5 AM to move to our next stop, Gunji. We found that there was no water supply in our bathrooms for a full 45 minutes. Forget about a hot water bath, there wasn’t even water for basic ablution. The staff appeared panicked and were unable to diagnose or fix the problem promptly. As a result, we had to leave without completing our morning activities and hit the road feeling quite uncomfortable.
While the ambiance of the resort is commendable, it is the basic services that truly matter. Unfortunately, our stay was marred by these service issues, which overshadowed the otherwise pleasant environment.
P:S- before penning this reveiw I had politely requested the staff to speak to the owner, to doscuss and sort ot the the issue, but he flatly refused .
Hey! I recently stayed at this amazing homestay and I just have to give it a five-star rating! It was hands down one of the best dog-friendly places I’ve ever been to. The location was perfect and the host was incredibly welcoming. If you’re looking for a cozy and pet-friendly getaway, this is the place to be! 🐶🌟 and I have to mention that Shankar was an absolute gem! He was such a great help and an amazing host. He went above and beyond to make sure we had a fantastic stay. I can’t thank him enough for his hospitality. If you’re looking for a dog-friendly homestay with an incredible host, this is definitely the place to go! 🐶🌟
I recently stayed in this amazing place. Beautiful ambience, great hospitality, and delicious food… A must stay place to have memorable experience. This home stay is a home away from home in real scene.
Had a wonderful and memorable stay at Black and White Cafe and home stay. Best hospitality. Food was too good. Chef Shanker da is a marvellous cook. Enjoyed the stay with Ivy, Bella and Zuri.
Excellent stay.
We were very well looked after by the staff.
Decent food.
Absolutely clean room.
Bedding was clean and the quilts were aired out .
Thank you for looking after us so well.
Looking forward to visiting again
Best part of all they love dogs.
Shri Sankar was an excellent host and made sure his team was in their toes.