CLOUD CASTLE RESORTS AND SPA MUNNAR-4 STAR SWIMMING POOL RESORT – Hotels in Munnar, Kerala
Contact On: +91 85478 02563
munnar, Althara junction near Althara junction Anachal, Anchal, Kerala 685565, India
Status: OPERATIONAL
Rating: 4.7
Rated count: 1650
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We had stayed there for 2 days. Service was good. Room was excellent. Food was decent. They catered to most of our needs. They agreed to make porridge for our baby and gave a few items as parcel to feed him on our way. Stay was really good with a very spacious room and a clean bathroom. They will be including some more recreational activities in the near future i heard which would make the stay even more enjoyable. Thank you.
Exceptional Service and Thoughtful Team!
I recently stayed at Cloud Castle with my family, and we were blown away by the exceptional service. The staff truly went above and beyond to ensure our comfort.
Special mention to the front desk team, who accommodated our request to have rooms in the same building, despite the hotel being fully booked. Their willingness to help and attention to detail made a huge difference to our stay.
The rooms were clean, spacious, and well-appointed, with all amenities we needed. But what stood out was the staff’s warm hospitality and eagerness to please.
Thank you, Cloud Castle, for an unforgettable experience! We’ll definitely return.
If you’re looking for a hotel that truly cares about its guests, look no further than Cloud Castle. Their commitment to excellence shines through in every aspect. ☺️
Hi cloud castle team,
Staying at Cloud Castle Resort was absolutely excellent and a truly memorable experience. The staff were professional and respectful, and the costs were very reasonable. We enjoyed a fantastic hill view room, and the location amidst the clouds and snow was stunning.
Thank you so much to the Cloud Castle team for providing such a wonderful stay—it was a fantastic experience. Thanks again!
It was a very lovely experience staying here. Staff here was very lovely and helpful. We had a medical emergency at night, and one of the staff member immediately took the hotel cab and took us to the hospital. So overall experience was too good. We loved their hospitality. 😍
Positives:
-Excellent service including infant related support
-Good view from hotel
-Market, good restaurants like Prakrithi Multi Cuisine Restaurant, kathakali and martial arts shows near hotel
-Tourist spots not too far
-Availability of small complementary games and in house spa at reasonable rates
-Good buffet breakfast
Negatives:
-Steep narrow dark way to hotel in last 50-100 metres
-No life guard at swimming pool (warning board already present though)
-Noise of one room audible in other
-Less dinner options in restaurant