DoubleTree by Hilton Goa – Panaji – Hotels in Goa
Contact On: +91 832 671 9234
Kadamba Plateau, Old Goa Road, near Mandovi River, Panaji, Goa 403006, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 4053
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We recently celebrated our marriage anniversary at the Double Tree By Hilton, and it was an unforgettable experience! The exceptional service, attention to detail, and warm hospitality made our special day truly unforgettable. The food buffets were incredible, with a vast array of delicious options to suit every taste. From the moment we arrived, the staff went above and beyond to ensure our stay was nothing short of extraordinary. We felt pampered, relaxed, and rejuvenated. If you’re looking for a luxurious getaway with outstanding service, look no further than Double Tree By Hilton. We can’t wait to return and create more memories! 5 stars aren’t enough – it deserves more!
Edit after check out:
Although the stay was good but the check out admin was a disaster. We were in a room with booking under different name and duration. Staff was unable to rectify this issue. While check in they found our booking quickly but while check out our booking was totally missing. Request the invoice before check out; check it carefully. We got our invoice printed on regular paper, it doesn’t look like a proper invoice(this might be due to booking issue they faced) but this is very unlikely and disappointing for this hotel chain.
Property feels good! Ambiance is good! Service is good! Location wise it’s manageable for daily outings to north goa, old goa. Staff is helpful.
We stayed at DoubleTree for 1 day. Our room was facing the river and the pool, the view from the balcony was excellent. The room was neat, clean and comfortable.
The breakfast buffet was sumptuous. Food and service is excellent. The service staff is quick to respond and very attentive. Overall, a perfect end to our trip.
A very nice place, loved the restaurant and the buffet in it. I liked the way the buffet was laid, Indian on one side and others on the other side. It was a bit confusing too. Salads were lying next to the sweets. The layout has to be looked into, the food and service is excellent. Specially, the service staff is quick and very attentive. Seema was exceptionally good. Took very good care of us. I hope the chefs behind the counter are equally attentive. No complaints against anyone, everyone was good, but chefs could be more attentive. The service team I must say is exceptional. Another thing worth mentioning is the entrance. The hotel entrance does not seem to be of a 5 star hotel because of the crowd standing there. It’s too crowded, you can’t find the valet parking team and feel scared to give your car keys as there’s so much crowd and the guy for parking wasn’t uniformed.
I am writing to express my sincere appreciation for the exceptional service I received during my stay at your hotel. Despite being unwell with a fever and experiencing my menstrual cycle, I was fortunate to receive outstanding support from Mr. Anirudh, a member of your hotel staff.
Although the front desk initially struggled to provide me required things, Mr. Anirudh went above and beyond to ensure my needs were met. His kindness, empathy, and dedication to customer service are truly commendable.
Furthermore, the hotel management took notice of my situation and provided additional care, which I greatly appreciate.
Thank you for creating a welcoming and supportive environment for your guests. I am grateful for the kindness and compassion shown by Mr. Anirudh and your hotel management.