Fortune Park, Hoshiarpur – Member ITC’s hotel group – Hotels in Una, Himachal Pradesh
Contact On: +91 188 251 0765
Bharwain Road VPO Chohal, NH 3, opp. Mata Vaishno Devi Temple, Hoshiarpur, Punjab 146024, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 249
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I had an absolutely wonderful stay at Fortune Hotel, and I can’t recommend it highly enough! From the moment I arrived, I was greeted with exceptional service, which made my experience truly memorable. The hotel itself is stunning, with elegant décor, spotless facilities, and a welcoming atmosphere. Every detail has been thoughtfully arranged to ensure maximum comfort for guests.
A special thank you to Mr. Akhilesh and Mr. Raghav for their exceptional hospitality. Mr Amandeep staff polite Behaviour …They went above and beyond to ensure my stay was smooth and enjoyable. Their warmth, attentiveness, and willingness to assist with any requests made me feel truly valued as a guest.
Everything is good except the manager PANKAG.
This was my 3rd encounter with him.
He is very rude, doesn’t accept his mistake.
He misguided us and then later was not ready to accept his fault and was very very rude while talking.
Not at all good behavior by ITC staff member, very rude person, I wish he is not there when I visit the place next time.
Maybe we review this as 5 star as it is otherwise except him!!
Oh yes and your cheesecake not a cheesecake at all!
Just a whip cream on top of a sugar coated base!
We have been to their restaurant few times. This review is only for their restaurant as We never stayed there. The service quality and the food quality has deteriorated over a period of time though the prices have increased. The best part is that the staff is unapologetic when the deficiencies were pointed out. Will never visit again.
I have been sitting at my table for the past 25 minutes, and no one has come to attend to me. The restaurant staff hasn’t even served water. The place isn’t crowded, so I have no idea what they are busy with.
This is extremely disappointing service from Fortune ITC, Hoshiarpur. Unfortunately, this isn’t the first time this has happened. As a Platinum member of the ITC group, I have stayed at Fortune ITC Hoshiarpur for over two months, and this kind of neglect has become a daily experience. It seems less like an oversight and more like a habit at this point.
Is this how ITC treats its Platinum members? The staff appears more interested in their conversations and tasks than in attending to customers, who are left waiting at their tables. This level of service is truly unacceptable.
I recently had the pleasure of staying at Fortune Park Hoshiarpur, and I must say it was an exceptional experience. The hotel is beautifully maintained, offering a blend of modern amenities and warm hospitality. The rooms were spacious, clean, and comfortable, providing a perfect retreat after a long day.
A special mention goes to Raghav at the front desk, who made our stay even more delightful. His professionalism, attentiveness, and friendly demeanor were truly commendable. He went above and beyond to ensure all our needs were met and provided excellent recommendations for local attractions.
The dining experience was also remarkable, with a variety of delicious dishes that catered to different tastes. The overall ambiance of the hotel was relaxing and welcoming, making it an ideal choice for both business and leisure travelers.
I highly recommend Fortune Park Hoshiarpur for anyone looking for a comfortable and memorable stay. Thank you, Raghav, and the entire team, for making our visit so enjoyable!