Heritage Village Resort & Spa, Manesar – Hotels in Gurugram, Haryana
Contact On: +91 124 611 1234
Naharpur Rd, Manesar, Gurugram, Haryana 122050, India
Status: OPERATIONAL
Rating: 4.4
Rated count: 9619
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I recently stayed at the Heritage Village Resort & Spa ,Manesar, and it was fantastic! The staff was warm and professional, making check-in a breeze. My room was immaculate and comfortable, with thoughtful amenities.
The on-site restaurant offered delicious meals, and the breakfast buffet was a standout. The hotel’s location made it easy to explore nearby attractions, and the fitness center was well-equipped.
Overall, my experience was outstanding—great service and accommodations. I highly recommend the Heritage for anyone seeking a top-notch stay! Five stars
We recently had a corporate of site meet at this place. I would rate it overall for out of five. The food served on all days was excellent except for the last day where the Dinner was terrible.
But the outdoors were brilliant and great locations cool cool landscaping and they had arranged for an excellent DJ for one of the night parties for us. Service was impeccable. Staff were very polite.
Mornings are great, especially if you rise early as there are peacocks that walk around so enjoy this place. It’s good for your corporate event as well as family events.
Stayed in heritage resort for a day. It is a 5-star resort as they claim but it is no where close to it.
Other than the first awe that you get on entering the property, the resort is pretty ordinary.
1. I haven’t seen a 5-star premier room so generic with really small bathrooms, getting clogged pretty quickly. Even the basins were getting clogged quickly.
2. Weekday service was different from weekend service which was not informed while paying the hefty amount for the booking.
* Food varieties were less
* Refreshments available in the room were not the same
* Buggy ride not available
This discrepancy was confirmed by their staff.
3. Outdoor play areas were chargeable yet few of them were not working and were in a poorly lit area.
4. Outdoor slides were extremely dirty for a kid to play. Not sure how can this be an acceptable thing for a resort.
5. We got a message quoting spa is an inclusive service while the staff denied so. I had to argue with them to explain them the meaning of inclusive. They accepted the meaning but still didn’t give us spa facilities.
6. Road accessibility is absolutely poor
7. Food portion is very small for that cost. I understand it could be a 5- star cost but then none of the services are at par.
8. Their bar is a joke. Half decent hotels have a better bar.
While I was extremely disappointed with their service, I did give them an opportunity to make up for it. The escalation manager called me and confirmed that he’s working to get us a compensation. Never came back on that. Not a professional way of resolving the issue. I would recommend to try a different place if you’re spending that much to get the right luxury.
Visited this resort as part of our recce to finalize a place for an upcoming family function. They have recently renovated the entire property and the work done is remarkable, making it indeed a very beautiful and charming heritage property. You feel like you are experiencing royalty.
We did not stay but got a tour of this impressive property.
We were here for a corporate offsite. The property is vast and very well made and maintained. It has the ability to mentally transport you away from the city while still physically being quite accessible.
I was quite impressed with their multiple open lawns and banquet halls that made for great venues at both day and night time.
The rooms are adequately sized and comfortable and the food was good as well. The swimming pool was also good (about 5 feet max depth made for a good swim).
The only blemish was in our party on our night the DJ was terrible.