Holiday Inn Chandigarh Panchkula, an IHG Hotel – Hotels in Panchkula, Haryana
Contact On: +91 172 396 6666
City Centre, Sector 3, Panchkula, Haryana 134109, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 11296
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The hotel and staff are running a scam and they’re not returning any calls or the money that was paid to them as advance for my engagement ceremony. They’ve caused so much harassment and still there’s no communication for the 1 lakh advance paid to them.
The room was pretty old but the food was excellent. We had some issues in our room but the food made it all good . The bacon was supper fresh all the continental food was amazing. The staff offered us some chocolate pancakes and they were really good the buffets were supper good having things around the world. Thanks to all the staff members.
I recently visited for dinner to celebrate my wife’s birthday, but unfortunately, my dining experience fell short of expectations. Despite opting for the buffet, I was only provided with a starter and was not offered soup or a cold beverage, which are typically included in the buffet package. To my surprise, I was presented with a bill of Rs. 2200. I was disappointed that the promised buffet spread was not provided, and I hope you will take steps to ensure that future customers..
The rooms are spacious but unfortunately, not well-maintained. The sliding washroom door was damaged, requiring a service call, which was met with a slow response. Basic amenities were lacking; there were no hand towels or coffee mugs in the room, and we had to request coffee sachets multiple times before they were provided. Additionally, there were no towels available near the pool area, and the shower rooms lacked essential toiletries like body wash and shampoo. For a property of this caliber, such lapses in basic hospitality are disappointing. This will be my first and last visit.
Had an early morning breakfast buffet. Large and spacious seating. Variety of dishes including Indian & Punjabi cuisine. The quality of the food was excellent. Masala tea was out of this world!