Hotel Capri – Hotels in Nainital, Uttarakhand
Contact On: +91 5942 239 160
The, Mall Rd, opp. Boat Hose Club, Mallital, Nainital, Uttarakhand 263001, India
Status: OPERATIONAL
Rating: 3.4
Rated count: 89
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Terrible Experience – Not Worth the Price
I had an extremely disappointing stay at Hotel Capri, Nainital. The cleanliness was absolutely unacceptable—rooms were dusty, bathrooms were dirty, and basic hygiene standards were not maintained. To make matters worse, there was no hot water available, which is a basic necessity, especially in a hill station like Nainital.
The management was unresponsive and unhelpful throughout our stay. Despite raising concerns, no action was taken to address the issues. For the high prices they charge, the service was nonexistent, and there was no support provided to guests at all.
Overall, this was one of the worst hotel experiences I’ve had. I wouldn’t recommend this place to anyone—it’s simply not worth the money or the hassle.
There is nothing good about this hotel except the location and distance from Mall Road … never ever make a booking and stay here the rooms are smelly , there is no geyser working in the chill winter days and buckets , bathrooms , blankets , everything is so unhygienic and price higher than their standards .. please don’t fool tourists atleast provide the geyser in such cold winter days … worst experience ever never gonna back in this slum so called hotel stay !!!!
Owner and managers are too pathetic even you can’t complaint them .
Except location and view , no point to stay in a bad smelly room with no door including the bathroom door can be closed. The terrace floor and all the stairs are always flooded with water licking from reserver. ABSOLUTELY NO MAINTENANCE. when asked the same to Service staffs, heard it’s about most of the rooms and the owner doesn’t even bother for that. They also requested to give the review so that the owner take care of the facts. The food qualify is also below average. The entrance is shabby and the stairs are also very steep. Not recommended as there are many options in the same location.
Rooms are good and location is perfect. Hotel owner is very down to earth and humble person.
Overall good experience but dinner experience was worst.
We stayed 1 day here on 10 march 2024. The room is spacious, good food, good service. Staff cooperative. View of naini lake beautiful. Rooftop and balcony dining facility available. Located at main road, all facilities /boating and locations nearby by walk.