Hotel Celestial by 4KD Hotels – Hotels in Kurukshetra, Haryana
Contact On: +91 82228 32226
Unnamed Road, DD colony, Kurukshetra, Haryana 136118, India
Status: OPERATIONAL
Rating: 3.9
Rated count: 532
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Poor room maintenance and even they won’t provide complimentary water as well. everything is chargeable.
Ac is also not working properly and there is full dust on the beds, there is no landline available to contact reception we personally went down to the reception and informed about the dust on bed they recklessly said we want to adjust and clean our own beds and they are calling those rooms as super deluxe rooms. Most of the bedsheets are also damaged which are provided by them. They will also lock the main door at the entrance after 10:30pm or 11pm which is quite not good for the guests who went out and reaches to hotel finding they can’t open the door to enter, no security guard available.
It’s a very horrible experience over here, room full of bugs,washrooms are not maintained well,no water connection- no proper facilities over here. AC also not working ,no telephone service ,Hospitality was not good.
It’s not recommended to stay here,all the people here to kindly avoid this hotel.
Rooms are not clean, bed sheets seemed to be not washed as wellas the single towel provided was already used with lipstick or some kind of red marks on it. AC was leaking, mosquitos and ants were there and made it hard to even spend the night, Overall the room was okay but not clean, setup box and wires were hung and not placed properly, there were smoked cigrates in the washroom. Not even drinking water was provided, got the handwashing soap after calling for it twice. They said all our delux room they call are full but we’ll give you super deluxe which at the price of deluxe, which didn’t seem so. Hope they could improve!
“Unfortunately, my experience at Hotel Celestial was extremely disappointing. The staff’s attitude was unacceptable, displaying recklessness and a lack of professionalism. Despite booking a room with breakfast included, the offerings were minimal, limited to omelettes and bread. Overall, I cannot recommend this hotel due to its poor service and subpar amenities.”
The service is very slow. We went in a group of 11 people from NIT KURUKSHETRA by 2.30 PM. They served the main course at 4.15 PM. The theme of the hotel was musical but the music system was not working 🙄. The food was tasty as we tried both the vegetarian and non-vegetarian options. By the time we visited, we were the only customers, so we enjoyed 🤠 a lot. The location is good, as it is near Divine. The cost of food per person amounted was 450 per person even if we were in a group of 11 people, so the price may vary based on the number of people and the choice of options i.e veg or non-veg.
Overall, It was a good 👍 experience.