Hotel Kajal International Restaurant & Banquet hall – Hotels in West Champaran, Bihar
Contact On: +91 1860 200 8888
Railway Station Rd, near Reliance Petrol Pump, Kamalnath Nagar, Bettiah, Bihar 845438, India
Status: OPERATIONAL
Rating: 3.5
Rated count: 436
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Good hotel in Bettiah town for lodging and boarding. Neat and clean lobbies, stairs and a lift. Situated on the highway, adjacent to the collectorate and court
Room service and food items is not able to eat.
Management is very low
Finally not certified.
The location of the Hotel is very good. The ambiance is fine but the issues are with the dealing staffs.
The personnels of the hotel are not professional. They feel that the prime location or reference are sufficient to attract customers. Their behaviour is rude and offensive.
We ordered 20 cup of teas at around 6 o’clock evening and they served at around 8 o’clock. It took around 2 hrs to complete the order.
We demanded mosquito repellent to prevent mosquitoes after getting our concern they initiated to purchase them from local market. They had no prior preparation properly.
We demanded packed drinking water. They served duplicate drinking water resembling Bislery Brand for Rs. 20 per bottle. We returned the water and advised to bring Kinley Brand drinking water. After a little argument they arranged it from local market.
The staffs are not promt to serve you quickly. They avert to carry baggaes to the hotel room or to the cab at their hotel. Their mentality is not suitable Hotel Industry.
We are not in Monopoly stage in Hotel Industry. Lots of hotels are nearby places.
Overall my experience & rating is worst for the hotel with these combination of staffs. The owner of the Hotel may be not aware of the facts about their staffs behaviour.
Let’s hope for best.
Hello everyone.
I have visited this restaurant many times in last two years. Based on my experience I will divide my review into two parts pros and cons.
Pros.
1. Staffs are very friendly and polite.
2. Food is also good specially dry chicken chili.
3. Good place for spending your private time.
4. You will feel peace there is no noise.
Cons.
1. The restaurant is underground, so there will be network issue.
2. You will not get free water you need to purchase as other restaurants.
Thanks.
Near by hotel in good condition
Room service and kitchen is clean
Aloo Paratha is best.