Hotel Luxury Stay – Hotels in Gurugram, Haryana
Contact On:
plot number 142, Medicity, Islampur Colony, Sector 38, Gurugram, Haryana 122003, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 154
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As it’s name states, luxury stay they completely justify that.
Excellent comfortable and luxury stay, polite and gentle service mens provide great service. I am pleased to stay hear thank you for an excellent experience.
Starting from the staff, they are very helping, always ready to assist you, kind, friendly.Front desk staff RAJ was very kind and professional.
Check-in is done fast.
Cleanliness is maintained everywhere.
Parking for two wheelers is available inside the property. Lift is available.
Also room are good to stay, clean room with large window is there to give a good view. Washroom were clean and well. Maintained.
All the requests were handled with priority.
Talking about food, i ordered chilli potato and portion and taste was really good.
All the room service request were handled within time.
Rates of meny is reasonable. You can also order from outside if want.
Market is also nearby, it takes 5 min to the market.
(please don’t mind the pictures/ it was taken at rhe time of check out)
worst experience in this hotel. highly not recommended. firstly room was dirty. the wall scenery was fallen on the floor. bed mattress was broken. room was full of smoking smell. even the corridor area was full of smoking smell. shower was broken. even then soap dispenser was also not working. bedsheet and pillow were dirty tooo.
No dustbin, no towel, no electric kettle, no water bottle.
now comes to the complimentary breakfast, during checkin i asked hotel staff what was the breakfast today. he said it was buffet including pasta and all. when i went for breakfast they don’t it was not buffet they only have bread butter(local cheap quality artificial butter not amul or mother dairy) and parantha only and visitor over there shouting at staff because they don’t have enough breakfast. they are arranging from outside. highly nor recommended and don’t spoil your trip
I’ve visited the hotel it was awesome staff behavior towards customer is just commendable
So great 🙌🏻
Awesome hospitality I had a great stay here owner and staff members are also very helpful