HOTEL MAHARAJA – Hotels in Nainital, Uttarakhand
Contact On: +91 5942 235 281
Zoo Rd, Tallital, Nainital, Uttarakhand 263002, India
Status: OPERATIONAL
Rating: 3.9
Rated count: 1418
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I faced a lot of issues in this hotel, if you ask overall rating on the scale of 1 to 10, I will give 2 ratings.
Following are the issues
i) The room was too short.
ii) There is no staff service after 10 PM and before 7.30 AM in the morning .
iii) You will get hot water after 7 AM, if you want to visit to temple in the morning like 6 A.M. you have to bath with cold water.
iv) Hotel Reception person is totally unprofessional and don’t have formal manners how to speak with client professionally.
v) The face of the television is not at 180 degree angle, it is located at 90 degree angle, how the person watch television at 90 degree angle.
vi) The room infrastructure was old and needs renovation.
vii) The blanket was not covered with white bed sheet and it has observed that the guest used the same blanket which is not hygienic.
The room was okay as we selected the room facing the lake side and the view was okay from there. Room service was good but the food provided by the staff was overpriced and not good in taste, The wifi connection of the hotel is laggy, it connects and disconnects several times. At the time of checkout the manager literally forgot that we had just stayed in the hotel and was behaving like he didn’t know us. Lol.
I went to Nainital with my friends and we found a hotel that we liked. The initial rent for the room was 4500, but after some bargaining with the owner, he agreed to lower it to 3500.
However, about 10 minutes later, the owner had left for a meeting. We approached the receptionist and asked him to book the room for 3500 as per our discussion with the owner. To our surprise, the receptionist refused and said he wouldn’t give us the room for 3500. I explained to him that we had already spoken to the owner, and he had agreed to the price, but the receptionist said he wouldn’t honor the deal. His behavior became rude, and after a few words back and forth, he started shouting at us, saying, “I’m not giving the room for 3500, do whatever you want.”
Our tone also escalated because of his attitude, and soon four other staff members joined him. They all started misbehaving with us and being disrespectful. The situation got worse as both sides began arguing.
In the end, due to this experience, I wouldn’t recommend Maharaja Hotel to anyone. The entire staff, including the receptionist, was rude, argumentative, and unprofessional. These photos were taken by me after the argument, and you can clearly see their behavior in them.
I faced a lot of issues in this hotel, if you ask overall rating on the scale of 1 to 10, I will give 1 ratings.
It is located on hill So you have to Run on hill once you run you are tired for a day so your day is wasted So this is waste of money …
Following are the issues
i) The room was too short. 302 room is Broken bad when you sleep sound like weard…
ii) There is no staff service after 10 PM and before 7.30 AM in the morning .
iii) You will get hot water after 7 AM, if you want to visit to temple in the morning like 6 A.M. you have to bath with cold water.
iv) Hotel Reception person is totally unprofessional and don’t have formal manners how to speak with client professionally
vi) The room infrastructure was old and needs renovation no Vantilation like a jail ….
vii) Room is totally dirty I never seen it like that hotel.
Rooms are very small. Services are not good. Towels are very toned, old and not properly clean, even bed sheets also. Wifi and hot water worked first day. We ordered 2 times food, food was not good. The overall review was so bad for us.