HOTEL NEELGIRI GRAND – Hotels in Nalanda, Bihar
Contact On: +91 76338 87725
bus stand, opposite khandakpar, near Aadarsh School, Sakunat Kala, Bihar Sharif, Bihar 803101, India
Status: OPERATIONAL
Rating: 4
Rated count: 141
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The owner seems to know what quality hospitality is and how to talk to guests but the staff are the worst in the entire world. The reason you see 1 star ratings by everyone is because of staff.
The owner should consider hiring better staff.
They don’t clean the rooms and washrooms
Or Lenin properly and provide used ones to new guests. absolutely unhygienic and disgusting.
Otherwise the hotel building is best in the area
Hotel Review:
The hotel building itself is impressive, but the service falls short. Here are some issues I encountered:
– Mosquito infestation: The room was filled with mosquitoes, making it impossible to sleep.🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟🦟
– Dirty washroom: The washroom was unclean and lacked basic amenities.
– Lack of essentials: No drinking water bottle, face wash, or toothbrush were provided.
– Limited facilities: There’s no shop or other amenities within the hotel premises.
Overall, I wouldn’t recommend this hotel unless these issues are addressed.🥹🥹
The owner is very humble and ground to earth. A good human being.
I would say, the best hotel in Bihar Sharif with all kinds of amenities in it.
Food quality and services are very good.
Worst possible hospitality.. went there for a family function, AC wasn’t working in entire hall.. out of 4 rooms only 2 had working AC . After light cut, no power backup. Called multiple times but they couldn’t fix a single issue in 6 hrs. No one even tried to fix the issues.
This review is about the Restaurant part. Infrastructure is big and beautiful but the prblm is they don’t know how to maintain it. Means they don’t have electricity backup as I arrived Ac was not working then power outage happened. In washroom lights backup was not there, plus washroom door is not so free to close easily need to apply lots of force. Food was fine but we told them to pack some items also and there packing quality is so low they packed it into aluminium foil boxes which generally a road side shopkeepers do, the box got damaged in my half way to home. Only making big infrastructure and rates high is not enough you guys needs to improve services also.