Hotel Park Riviera – Hotels in Kamrup, Assam
Contact On: +91 91017 01960
MC Rd, beside Shoolin Residency, Latasil, Uzan Bazar, Guwahati, Assam 781001, India
Status: OPERATIONAL
Rating: 3.9
Rated count: 512
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The hotel was really bad. They didn’t pick up our calls, didn’t tell the wifi password, the rooms were not properly cleaned, they told that breakfast was at 8:30 but the gave at 9o’clock, bed sheets and towels were all dirty.
Clean and comfortable rooms for a reasonable price (executive room: 3000rps incl Breakfast). The staff was very friendly and helpful. If we stay again in Guwahati, we will come again.
My parents and their group stayed here for 2 days. They had a horrible experience in the hotel because of the staff. The staff gets all the bookings wrong, they get the type of room wrong, they behave horribly with people. The first day of the vacation is spoilt because of them. The complimentary breakfast is absolutely waste – lacks taste and variety. Please avoid this place. You have 100s of other hotels in 1 km radius.
The hotel is conveniently located in Guwahati. It has good and comfortable rooms with good seating space outside.
What is found wanting was the service. A lunch order took nearly 1-1/2 to 2 hours to be delivered and that too despite repeated requests.
The hotel needs to improve it’s services in a large way.
They are charging like a 4 star hotel. But facility and the breakfast is worst. They only start providing breakfast after 8.30 to 10am by this time you will be in a hurry to leave for your work. It a apartment which they have turned as hotel. We stayed for 3 nights but they didn’t change the bedsheets and towel in all these 3 days. The coffee mug and kettle provided are very dirty.