Hotel Samrat – Hotels in Gaya, Bihar
Contact On: +91 62035 83576
P.S Rai Kasinath More, Swarajpuri Rd, near Civil Lines, behind Anand Cinema, Nagmatia Colony, Gaya, Bihar 823001, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 426
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Very very worst and pathetic condition, almost looks like a ghost bungalow. There is no phone to call reception, there is no restaurant, lack of amenities like geyser, phone, and not worth for ur money. Think before you book tis hotel. Rooms are in bad condition like switches on the rooms, linens unwashed and maintained, CP fittings are in bad condition, flush of WC not working.
Pathetic Bathroom conditions. Rooms exactly opposite to what it looks in the photos. Awfully bad condition of switches on the rooms, linen badly maintained, CP fittings in awfully bad condition, flush of WC not working. And the hotel management says ,that they can offer only what they have, with no remorse at all for the conditions of their washrooms. I would not give any star to this hotel.
Overall, the customer service at Hotel Samrat is excellent. The staff are friendly, professional, and always willing to go above and beyond to ensure that guests have a comfortable and enjoyable stay. From the moment you check-in, you are made to feel welcome and valued.
Good service. Closer to the main attractions, popular restaurants, and hubs. But will give a lower rating because of one unpleasant experience that made us feel pretty unsafe. Took shower and went out for a while only to see the door not locked properly. Again, it seemed as if somebody went through our belongings.
Located at a prime location in Gaya, this place is an excellent value for money. The staff is courteous and helpful. The rooms are well kept. There is also a small lawn to relax or take a stroll. The food is good and feels homely.