Hotel Snow Retreat – Hotels in Kangra, Himachal Pradesh
Contact On: +91 92540 29342
Naddi, McLeod Ganj, Dharamshala, Himachal Pradesh 176219, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 720
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I had an extremely unpleasant experience staying at Hotel Snow Retreat in Naddi, McLeodganj with my family. This hotel was a complete disaster from start to finish.
Firstly, the hotel is ancient and poorly maintained. The rooms were atrocious—filthy, with outdated and uncomfortable furniture that looked like it hadn’t been replaced in decades. There was no room service, and to make matters worse, there was no telephone in the room, leaving us completely cut off from any assistance.
The staff was practically non-existent and showed no interest in helping the guests. The reception area was often deserted, and when staff members were present, they were unhelpful and indifferent. The lack of facilities for drivers was appalling, and the so-called parking space was a joke—barely enough for 4-5 small cars, causing us a lot of hassle.
As for the food, it was not available on-site but at a hotel across the street, which seemed to belong to the same group. The breakfast there was dreadful and barely edible.
Overall, Hotel Snow Retreat was a nightmare. I strongly advise anyone considering staying here to look elsewhere. This hotel is a perfect example of how not to run a hospitality business.
The rooms are used by couples for few hours. Please do not book this hotel if you are traveling with family.
They tell themselves as a 3 star.but guest house rooms are far more better than thier rooms.Very untidy rooms ,Bad smell from their pillows and mattress ,Non supportive staff,No any TV channels working .When we complaint to their manager Mr.Bobby Kumar ,he committed that he will exchange our rooms to their other hotels ,just opposite. But he ran away and came after 2 hrs.pls dont book this hotel ,u will waste ur money.
It looks like a *guest house*. There are no 3 star hotel facilities. When I saw the room, I felt very bad that they mentioned a 3 star hotel in Google but in reality it was a *guest house*.
Guys don’t book your rooms in this hotel.
This hotel was nice because of its location. You get a beautiful view from the window itself. Dal lake is near by. The washrooms are small. There was mismanagement in the staff as they messed up our bill of meals. So If you are staying here then I would recommend checking the prices of meals in advance and recheck the bill during checkout. The staff was polite. Would have given 3 stars but because of issue with bill and all I would settle with 2 stars.