Hotel Star Plaza @ Paharganj New Delhi
Contact On: +91 77730 97773
5158, Main Bazar Rd, behind R.K.Ashram Metro Station, Main Bazar, Bharat Nagar, Paharganj, New Delhi, Delhi 110055, India
Status: OPERATIONAL
Rating: 3.2
Rated count: 1523
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Disappointing Stay with Unhelpful Staff
I had a terrible experience at this hotel. The room had cockroaches, and the overall setup was very basic. The service was equally disappointing. The terrace, which looked great in the images, was underwhelming in person.
The worst part, however, was the staff. They were incredibly unhelpful, and I had to repeatedly ask for simple things like turning on the geyser. When they finally responded, they showed unnecessary attitude for something as basic as providing food plates.
Overall, I wouldn’t recommend this hotel to anyone. The poor service, rude staff, and lack of cleanliness make it a place to avoid.
The worst ever experience in my life. They took ₹3000 a day but the condition of room was very poor. There were cockroaches and insects in the toilet. And also they had mentioned in their menu that no outside food is allowed in the hotel, so i had ordered dinner from their restaurant. Despite being mentioned by me that please look that I want veg food, I found egg shell in my food. I will never gonna recommend this hotel to anyone. And also people who are reading this review i suggest never go for this stay again.
Worst hotel i ever visited till now . The manager of the hotel sardar firstly he was so friendly and then when you check out he act totally diffrent and the room service is also very pathetic that is beyond your imagination .Some of rickshaw driver are also involved with them they also act so friendly and will pursue you totally to come with them and they will show a great deal of hotel rooms. But will take you to their partner hotels and will charge you four times the rikshay share once you reach the hotel and booked the hotel. Now about hotel, the manager will show you one card with unbelievable prices of disgusting rooms and they will tell you that there will be a discount only for you. But that is a scam, they will make a bill in which they will dupe you into beleiving that you are only paying less amount but in reality they will charge you more even double the amount by adding gst which is btw only 12% of the entire amount but they will make it double the amount you are actually paying and will scam you entirely. Also service was also very bad, the phone was not even working in the room and i have to go to reception three times to order my food. And that is not enough.
Never Staying Here Again
I can’t believe how bad my stay at this hotel was. From the moment I arrived, things started going wrong. They quoted me a price that was supposed to include GST, but when I checked out, they suddenly added 12% GST on top of that. To make matters worse, they also tacked on a 10% room service charge that I was never informed about. In the end, I ended up paying 22% more than what I was originally told.
The room was a disaster. The bedsheets were dirty, the towels looked like they hadn’t been washed in ages, and the lighting was so dim that it made everything feel dreary. The bathroom was just gross—honestly, it reminded me of a poorly maintained public restroom.
The food was another huge letdown. It was overpriced, didn’t taste good, and the portions were ridiculously small. On top of that, the AC in my room was leaking the entire time, making the stay even more uncomfortable.
I wish I had never booked this place. Save yourself the headache and avoid this hotel. It’s definitely not worth the money or the hassle.
Don’t ever make a mistake to stay in this hotel.
I agreed on the amount that they first said was including GST but at the time of checkout they said this amount was without GST so they further added 12% GST. Not only this they added further room service charges 10% which was not informed earlier. Increasing the total amount by 22% total.
Room was also very bad, bedsheets where dirty, towel were dirty, very low lighting, washroom was equivalent to public washroom, very bad and not cleaned.
Food services are also expensive and the taste is also bad. Quantity served was also less.
AC was also leaking.