Hotel Swarg International – Hotels in Muzaffarpur, Bihar
Contact On: +91 98016 07221
National Highway 28, Bhagwanpur, Shrirampuri, Muzaffarpur, Bihar 842001, India
Status: OPERATIONAL
Rating: 3.8
Rated count: 691
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Pleasant stay. It is located at prime location of the city. No hustle to reach. Comfortable stay with transportation accessible. The staffs are quite helpful and nice here. Rooms are spacious. Would recommend to have comfortable stay.
*Rating: 1/5*
*Points to Consider:*
1. No recognition of online booking: Despite having a confirmed booking through MakeMyTrip, the hotel staff refused to acknowledge it.
2. Unprofessional Check-in Process: Took 3 hours to confirm booking due to lack of registration on MakeMyTrip application.
3. No Documentation: No bills or receipts provided for food or accommodations.
4. Unhygienic Conditions: Poor cleanliness and maintenance throughout the hotel.
5. Uncooperative Staff: Rude behavior when requesting original bills.
6. Misleading Information: Claimed to have 17 years of experience, but service quality contradicts this.
7. Fake Reviews: Beware of potentially fake reviews; physical visit recommended before booking.
*Advice:*
– Verify hotel policies and documentation before booking.
– Physical visit recommended to assess hotel conditions.
– Avoid relying solely on online reviews.
*Conclusion:*
Avoid this hotel due to unprofessional service, lack of documentation, and poor cleanliness.
Nice location of the hotel on main road. Good place for arranging any function here. Cordial staff, reasonable price for the services available here.
Nice hotel with very cooperative staffs and good food. Best part is that the hotel is situated on NH 28, Which make reaching there very easier.
Overall nice experience.
The staff were so friendly!! The room was super clean and check in was very easy. I loved the room. Even the location is very nice. Overall nice experience.