Hotel Viva Palace
Contact On: +91 84489 82320
443, Street Number 7, L block, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 4604
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Food was very nice and the services were also good. Hotel was good, there remains a need to repair the fan in the room although the staff tried their best. Location is a bit internal, so some cab drivers cancel the ride if needed to take it from the hotel.
Good Service, Area is ok but hotel is little bit inside from Main Road, Rooms are ok, I am expecting an Table chair for working, but was not available, Hanger and Locker was not available in the wardrobe.
One of the worst hotels I have booked. Rooms are not what you see on photos. There dining services are even worse, room dining food was uncooked, didnt get complete order even after waiting for 1.5 hours. I booked with breakfast and dinner. When asked for dinner they told that when booked with dinner only 4 to 5 items you will get, for remaining things in entire menu you have to pay extra. Its a scam. Dont waste your time and money here. And its a 2 star hotel not a 4 star.
Rooms are good at the price point of around 2k. Cleanliness was maintained all over the hotel premises. Lift is well maintained and the staff is professional. Facilities are good but the most disappointing thing was that they don’t serve normal R.O. water to rooms and customers have to buy water at INR 50 per litre from them which is just so unethical. They can’t possibly recover any cost by selling water at such inflated prices. Hence the 3 star otherwise location and hotel is good but I was hurt by water prices.
Extremely disappointed ! bad experience Never expected this kind of hospitality in this tarrif rates
1.firstly do not book room online here i booked two rooms online and the room they provided was jst a totally different thing comparing to which was booked I told them I haven’t booked this one they told me they will change but they didn’t so stay aware
2. The phone of Room was broken that’s why was unable to contact to reception easily.
3 Ac and shower of room was not working.
4.Food ordered was not upto the mark and I told them to not provide spice in any dish but they jst did the opposite once I made them change it but again they brought same thing so food was also disappointment better u eat somewhere outside in proper restaurant rather then ordering from hotel.
6.water bottle of 20 costing 50rs
Jst spoiled my trip going there