Minerva Grand Tirupati – Hotels in Tirupati, Andhra Pradesh
Contact On:
National Highway 205, Renigunta Rd, near Railway Flyover, Tirupati, Andhra Pradesh 517501, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 12282
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We as a family stayed here during a weekday. The vallet, bell boys, restaurant staff and the room service team were sweet and helpful. Very satisfied.
However the staff at the reception during both check-in and checkout were so rude and having a care a dam attitude. What was surprising was that the staff during checkout-as I was returning the room keys looks away and when asked why he pointed to the housekeeping and said said – you can talk to him. This staff name was Mr.Prasanna. his boss/fellow staff during checking was no better. This kind of behavior is pathetic. The management has to take note.
Minerva Grand in Tirupati is an absolute must-visit for anyone looking for authentic South Indian flavors and a variety of other delicious options! As soon as you walk in, the warm, inviting atmosphere and elegant decor create the perfect ambiance to enjoy a relaxing meal.
The highlight here has to be their dosas and idlis. The dosas are perfectly crisp, with just the right amount of spice, served with a variety of chutneys and sambar that elevate the flavor even more. The idlis are soft and fluffy, a classic that they do exceptionally well. It’s clear that Minerva knows how to deliver authentic South Indian cuisine that is both traditional and comforting.
What surprised me was the range of their menu. While South Indian is a specialty, they also offer delicious Chinese dishes, which are equally delightful and well-prepared. We tried their chili paneer and fried rice, which had the perfect blend of spices, bringing a fusion touch to the meal.
The service was excellent; the staff was attentive, friendly, and well-versed in the menu, offering helpful suggestions to guide us through their specialties. The quality, cleanliness, and attention to detail are impeccable. Overall, Minerva Grand Tirupati Restaurant is an experience I would highly recommend. Whether you’re a fan of traditional South Indian dishes or looking to explore new flavors, this is the spot to be in Tirupati.
The worst service you can ever imagine. Came here for the restaurant, and had the worst experience you can ever imagine. We came during the snacks and when we asked what were ready during this time, they specified few items, and among those we ordered an item and along with those we ordered some more items. And it took them eternity to get the food we ordered. Along with this we had another number offer, in the middle of such a hot weather they switched off the AC not regulating the temperature but completely switched off and the reason they gave was someone wanted it off. Such disrespectful behavior to other patrons who were present there!! Now coming to the staff, the person who took our ordered is the most UNPROFFESIONAL person you can ask for in the service industry.
Please train your staff to be professional and not act the way with other patrons. After this experience me and my family have decided NEVER to visit this establishment.
We often visit this restaurant as a localite. It has separate space for veg and NV.. taste is good in both the restaurants.. We have booked 14 rooms for my family wedding occasion. Good service and quality.. cost is a bit high but worth it.. overall rating is 4.5/5
We have decided to stay with Minerva grand hotel during our trip to tirupati in sept 2024. The stay was fine and comfortable. Room is big with all amenities, including a mini fridge. Room service is fantastic.
Besides stay, I can say the food is great in the veg restaurant. I cannot review about bluefox multi cuisine restaurant in the same hotel, as i haven’t tried it, because I’m in the pilgrimage. Overall experience is great and hospitality is fantastic. The staff was very polite, professional and friendly.