Mountain Top Hotel In Manali – Hotels in Manali, Himachal Pradesh
Contact On: +91 76508 03765
Near, Hadimba Temple Rd, Dhungri Village, Manali, Himachal Pradesh 175131, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 942
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This is my second stay here, and this time I booked 3 rooms as I’m traveling with my family. Unfortunately, I’m regretting my decision to book here because the rooms allocated to us are in poor condition. The bedsheets were dirty and had a lot of marks on them. When I asked for them to be changed, they replaced the sheets, but the mattress condition was even worse. The TVs in all three rooms are not working. A staff member came to repair them and spent almost 20-25 minutes in each room, but the issue remains unresolved.
I paid nearly 9-10k for 3 rooms, yet no complimentary breakfast was provided. The service this time is pathetic. My first stay here, two years ago, was much better. The rooms had mats, heaters, and a nice view.
This time, despite paying a higher price than my previous visit, the service has been disappointing.. Not recommend
Rooms were Good and Clean, Yes there was no AC but who needs a A/C on cold weather and whats the point of Going Manali in summer? Altough there location was a gem, had a great view from terrace (image attached) and thier food was good with quality and quantity. Only points deducted for the lift and no room heater. Over all it was budget friendly and it was worth it.
We have been placed in this Mountain Top hotel in Manali by Color Stays. This hotel is located far away from Manali near Hadimba temple. They charge 4 star rates but service is not even one star. The rooms are stinking. There is no lift in the hotel and you have to walk with your baggage to the third floor where room gets allocated. There are no coffee/tea/whitener sachets or water bottles in the room. The linen is washed a month back especially the stinking smell out of it. The Hotel reception doesnt have dental kit or shaving kits even on payment and there is no departmental store nearby. Hotel service is very bad and food is average. The yellow dal chawal is good and its served hot. Breakfast is okay
Service by hotel staff is very hopeless. No one comes to pick bag during checkout.
The only positive point is there is terrace garden where newly weds can take a couple of pics
Strictly do not advise this hotel. No value for money.
Pros:
1. Room was really good.
2. Food was amazing.
3. Quick service.
Cons:
1. Lack of exhaust fan in bathroom lead to a bad odour.
2. No toiletries provided.
3. No tea/ coffee sachets provided.
4. Dining table cloths were always dirty.
5. Hotel’s neighbours cause a lot of ruckus at night.
6. No lift.
7. No laundry service.
8. Worn out, unclean blanket provided.
9. TV did not work.
10. Only 1 pair of slippers was provided.
Suggestions: Please fire your existing housekeeping and hire someone who actually knows how to clean a room. Install exhaust fans. Get atleast one elevator. Start providing toiletries.
Hotel is amazing. Location is near to main spots of manali. Food and hospitality is really nice loved the stay. Room is neat and clean.