OYO Highland Manor – Hotels in Darrang, Assam
Contact On: +91 124 620 1318
Highland Manor D.P.I, BUS STOP, Kahilipara Main Rd, Jatia, Kahilipara, Guwahati, Assam 781019, India
Status: OPERATIONAL
Rating: 3.7
Rated count: 150
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Well well well
I had spend two days in this hotel
They had provided us best hospitality to us
Staff behaviour is good
Owner gave us good response
I would recommend everyone whenever you visited guwahati please stay in this hotel only
Thank you to all the staff members and owner of Oyo Highland Manor
See you soon
This hotel is not even worthy of giving 1 star. I had already booked online, yet they charged me extra.
And online I saw a mention of free breakfast but they charged extra for that too and on top of that they provided breakfast of cheap quality.And there were a lot of mosquitoes too in the room,
I would not recommend anyone to stay there overnight. Please visit some other hotel other than this one.
Room is to small and Unhygienic…but the Hospitality was good…
This place had a lot of issues. 1) The checking in was erratic. 2) The receptionist demanded that I not pay through the Oyo app, but pay in their personal account. And got irritated when I declined to pay in their personal account. 3) They also tried to increase the room price. 4) I was given a different room than what was mentioned in the booking detail. It was a tiny dingy room. 5) The staff will never help you with the luggage. 6) No food was served even though they mentioned it will be. Several enquiries were made, but no, I had to order very late at night because of that. 7) You will only get a very late served and a very bad cup of tea after several requests. 8) The sheets were very very dirty. 9) Cleaning lady comes only when you check out of the hotel 10) The toilet seat was broken. 11) The two staff present have zero knowledge about hospitality. The worst kind.
There was no interaction with the owner, so I don’t know how he is. However, Mr Highland Manor you really need to look into the management of your hotel, especially the staff present. No doubt the outside of your hotel is great, and is in a perfect fresh location, but my experience staying at the hotel was really really bad.
I finally had to shift to another hotel for the remainder of my stay in Guwahati.
I stayed 3days and 2 nights.
Pros:-
1-Good place,
2-the stuff was civil.
3-food was also good.
4- reasonably priced rooms.
5-during my stay i didn’t notice the “usual” OyO customers (and i was there during Valentine week) So i can say its suitable for the family.
6-quite and spacious area.
Cons:-
1-only 8 rooms (if you want to host more then 8 families there is no room).
2-the batroom/toilet room floor level is higher then the bedroom so id you jam the drain(which can be jammed by hairs) the water flows to the main room.(i was on room no 103)
3-on the 1st morning of my staying the water supply run out because the water truck was late.
Overall a good place