Perfectstayz Premium @Harkipauri Road – Hotels in Haridwar, Uttarakhand
Contact On: +91 73531 50111
safe parking, modi bhavan, Neeranjani akhara, to, Harkipauri road, near pilibhit house, Haridwar, Uttarakhand 249401, India
Status: OPERATIONAL
Rating: 4.4
Rated count: 299
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worst room,service,staff,place. everything was very bad.It is not what it looks like in the pictures,the room had very bad smell and the walls were full of silan cracks papdi. Bathroom were so unhygienic. Water dripping everywhere. There were no cleaners when we arrived we got the dirty room,we fought then the guy who do the booking clean himself. No bathroom essentials anything were provided. We wasted our money and our trip. Do not come here.
Had a terrible experience with these guys! Towels were not provided and they kept saying it was ‘wet’! The facility was very bad! The guy at the reception was very rude! We had two more bookings at PerfectStayz Dwarkesh & PerfectStayz Homes but had to cancel because of their services as it was so bad! The rooms shown in pictures do not match! The room service was not provided even after asking multiple times!
Its an old hotel and has water spots all over!
Staff were very courteous and food was very good , rooms were cleans very spacious. The property is nice and near to all the temples and ghats and also their suite rooms also gives luxurious experience. Everyone was very polite and i would like to thanks Ravinder singh for making all the arrangements and our stay wonderful.
The overall experience was pretty good. The location of the property was walkable from the station and you get public transport easily to take you to the nearby ghats and other place of interest. The food we ordered was good with reasonable cost
I booked perfect stayz hotel at har ki paudi (hotel ganga heights) through their reservation desk guy Keshav Birla.
I asked for pictures and confirmed that there shall be no difference between the pics and original rooms and he confirmed it’s the best I can get at such a good rate ( Rs. 2000/day/ room).
We booked 2 executive rooms. We were five people travelling (3 senior citizens were there with my husband and I). I made an advance of Rs.4000. This Keshav Birla guy said that I need to remaining at the checkout.
Now to our shock and surprise, the receptionist at the desk asked us to make the complete payment before showing us the rooms. They denied to show us the rooms at checkin. We were allocated room 301 and 302. Post checkin we saw that the walls of the rooms are broken, molded, the sunmica pastings falling off, the door knobs not working and the washroom gets constantly water logged and we had to clean for hours.
We asked the receptionist multiple times to change our rooms however he was very strict in mentioning that they are sold out hence not possible.
I had an asthma attack due to the molds, my husband got allergies and our parents had irritations in their eyes.
We booked the same hotel on our return from the trip as well which we asked them to cancel however they were not ready to cancel and refund the advance. They were then talking about cancellation policies however we were completely mis-sold and extorted.
We were determined and strict that we will not let them get away with it and held on to the food bill and mentioned unless they cancel and refund, we won’t pay the food bill. After a lot of escalation they agreed to cancel the booking and refund the money. We cleared the food bill excluding the refund amount and the horrible stay and experience ended.
I strictly recommend NOT TO STAY IN THIS PROPERTY. Sharing pictures and video for reference.
Thank you!