Pride Resort Rudraprayag – Hotels in Rudra Prayag, Uttarakhand
Contact On: +91 70600 18100
Sumerpur, National Highway 58, Rudraprayag, Uttarakhand 246171, India
Status: OPERATIONAL
Rating: 3.5
Rated count: 155
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Very poor service by the staff. The building is huge but very badly maintained
Staff is not at all helpful.
Geyser / hot water was not working in 2 out of 3 rooms.
Rooms were full of dust, as if not mopped for weeks.
Food is decent for guests but they treat staff/drivers as low class citizens giving them old cold food
Dont go by the looks of the building exterior or term “resort”
Will never return back.
Hotel infra is good but badly maintained. Pathetic service. Serves direct tap water but claims to be RO water. In fact RO was disconnected .On check-in Provides unsealed water in Room in guise of sealed drinking water. Room privacy was bad (Room 107) has a see through glass on top of door without curtain, Room cannot be bolted from inside. Food served in Restaurant was too spicy & halwa was rotten. Tea costs ₹142 per cup.
After very long travel reached there. We were fascinated by the exterior and interior. But the hospitality was not up to the mark.
Too small restaurant with just 4 tables. We had to wait very long outside while two other families were having their dinner!
Please never stay at this hotel. Worst service all round. Their definition of “deluxe” is so out of hotel industry standards. The rooms aren’t clean, lizards everywhere and washrooms stink. And it seems like the reviews from others are similar going back a few years. No actions have been taken, just shows how serious is the management who boast of their wide network of hotels.
Stayed for a night on 31/5.. AC not working, cockroaches in room, dirty linen and no intercom. Extremely uncourteous manager who asked us to checkout since was not able to resolve the issues.
Tour operators book the hotel due to better margins.