Rains Inn Eco Hotel – Hotels in Karbi Anglong, Assam
Contact On: +91 88110 60333
Opp, SBI, Khatkhati, (Karbi Anglong) Near Dimapur,, Khatkhati, Assam 782480, India
Status: OPERATIONAL
Rating: 3.7
Rated count: 443
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Very poor management. Booked the room by online and was not allowing to enter atleast. All the staffs behaviour is too bad and uncultured. It’s better to close the hotel than running like this. First let them teach the staffs to behave well.
Room is clean, but Every room AC not working and Ignore the customer’s problem after taking the room, I set the AC to 16°C and after running it for 4 hours, the room temperature is now 27°C, The hotel staff does not agree, will quarrel with you but will not agree. You have to keep calling the reception several times to get them. Even then they argue that they usually don’t provide the above amenities unless asked for. Very disappointed. The staff could have given a bit more courteous
Uncivilized staffs… Ordered for dinner.. but denied to serve.. n packed for parcel.. though we paid the entire amount.. but didn’t take the food.. n no one was worried as they wanted to have that food paid by us.. may be the owner do not provide good food for us.. We expected for family dinner as it is time to celebrate during Durga Puja… Unfortunately the uncivilized staffs was not aware of the festival… Moreover fond to have the food which we ordered.. at last we paid the entire amount of the food we ordered.. n left it for those staffs
Loveable items and good services for the customer too.
The hotel is very good in terms of accommodation facilities, clean and clear. The rooms are very spacious, each room has a balcony with enough space. The bathrooms are very clean and handy to use. The special thing is that their room charge is very less. Standard room-799INR, Executive room-999 INR. For accommodation of two persons in a single room, they charge the normal, but not on per head basis which is a very good thing. The foods are also very delicious. The hotel is in a very beautiful natural place with green vibes. A little bit disappointing factor I felt was the quality of tap water was not so good, it’s a bit smelly. So they should work on this small issue, rather than that everything is good.