Sanskruti Resort Gokarna – Hotels in Gokarna, Karnataka
Contact On: +91 70261 27701
Om Beach Rd, Banglegudda, Gokarna, Karnataka 581326, India
Status: OPERATIONAL
Rating: 3.7
Rated count: 2689
*********************************************************
Register Your Hotel to Get Leads with Bharat Backpacker
Boost your hotel’s visibility by registering with Bharat Backpacker! Connect with a vast audience, receive qualified leads, and grow your bookings effortlessly.
I am writing to share my feedback regarding my recent stay at your hotel, which unfortunately did not meet my expectations. I would like to bring the following issues to your attention:
1. Room Cleaning Delay: Upon check-in, there was a significant delay in cleaning the room, which impacted the quality of our arrival experience.
2. Incorrect Food Order: I ordered Chicken Chilli (₹340), but was instead served Chicken Manchurian. When I raised this with your staff, I was told that this substitution was justified, which I found unacceptable.
3. Room Service Delay: There were further delays in room service, which caused inconvenience during my stay.
4. Poor Complimentary Breakfast and Restaurant Experience: The complimentary breakfast and the overall restaurant experience were very disappointing. Both the food quality and service were far below what I would expect from your establishment.
5. Additional Charge for Water Bottles: I was charged extra for water bottles, which I believe should be a complimentary service in any hotel of your caliber.
6. Swimming Pool Depth: The swimming pool was only 4 feet deep, which was not adequately communicated in your facilities description. This limited the usage for many guests.
I hope you will take this feedback seriously and address these concerns to improve the experience for future guests. I believe that some form of compensation or resolution is warranted, given the numerous issues I encountered during my stay.
Starting with the check in this place was a complete disaster. Inhospitable and uncaring, rude staff. They didn’t have the housekeeping to clean the rooms and made us wait for more than 2 hours to make the room ready.
After that the room was still very dirty, linens were full of filth. Rooms stinking. Flushes not working. Washbasin filling up with water. Dirtiest bathroom i have ever seen in a hotel room. Moreover, we had to get the lights fixed in the bathroom as it was not working. And this is not just one room. We checked more than 3 rooms in the property and each was worse than the other.
Stay on the streets but never choose this resort for stay in Gokarna.
Look at the pictures of this filthy place I’m sharing. Unfortunately I had paid around ₹2500 and it was non refundable, so had to run behind and ask room service for everything. Dirty towels, kettles not working. Nothing positive in this place.
AC was leaking and room filled with water too.
Our group has Just checked out. Very slow and disappointing service. Only 500 ml. Water for 24 hours in the name of complimentary service. One will have to buy water bottle if required. Sanitation is of average standard. No doormats. Bath room not well cleaned.
Disappointing Experience at Sanskruthi Resort, Gokarna
I had a highly unpleasant stay at Sanskruthi Resort. The maintenance is shockingly poor, and it felt as though basic standards of cleanliness and hygiene were completely ignored. Stray dogs roam freely within the resort, which is concerning for both safety and cleanliness. Worse, I found frogs in the swimming pool, making it unusable.
The room interiors were in bad shape, with poorly made beds and uncomfortable blankets. The towels provided were dirty, and the entire resort had a foul smell. Additionally, there were no functioning phone connections in the rooms, making it difficult to contact staff when needed. Speaking of staff, they were unhelpful and seemed indifferent to guests’ concerns.
Surprisingly, when I raised these issues with the staff, they weren’t surprised at all—they were fully aware of the resort’s poor condition! Instead of offering solutions, they casually offered a discount, as if that would make up for the terrible experience. This reflects the overall lack of concern for maintaining the property or providing a quality experience.
Overall, this was the worst resort I have ever visited. It desperately needs better management and maintenance to meet even the most basic expectations.
All the good reviews there are absolutely fake.. please don’t get cheated
After looking at the photos and booking one month in advance, we hoped the stay would be a good experience but it was not. We reached 4 hours after the check in time still one of the room was not ready. Finally we got the room. After a tiring day we hit the bed and within few minutes in we had a horrific incident of bed bugs. Highly infested bed and the bugs of all sizes were just crawling around. Horrifying having kids with you. Pathetic worse behaviour of the staff who did not want to own that the room was not serviced. The linens had stains. Nightmare. The manager behaved as if the bugs appeared just that night. Horrible. The pool was not clean. Water leakage from the AC. No toiletries. No room service. No intercom. Their team had internal differences and no one owned their job and did not bother for customers comfort. The buffet was 300 rupees but I must say the spread was very limited and not worth the cost… their only plus is the location and the ambience. Rest everything is a disappointment.