Sarovar Portico – Hotels in Dehradun, Uttarakhand
Contact On: +91 135 661 6900
56, Rajpur Rd, opposite Hotel Madhuban, Kandholi, Hathibarkala Salwala, Dehradun, Uttarakhand 248001, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 668
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The business rooms are spacious. The hotel is perfect for a business trip. Services are good. Food is also good. They have variety of options in the complimentary breakfast menu. Their staffs are very well behaved and polite.
Cons-
– It does not have any views from the balcony or window. Because this property has buildings on all three side.
– The check in time is 2 PM
– They don’t have bar menu
The reception was not aware of our booking.
There were no portars to help us with our luggage.
Toilets not sanitized and clean
Towels totally old worn out .
We are dissapointed .
Tho room has no view in fact it has a dirty balcony overlooking another dirty terrace
We mistook the this hotel for sarovar seyfert premier.
**Sub-par experience. Don’t opt for breakfast**
We stayed here as a family of four, including a senior and two young children (one an infant).
Pros: The hotel’s location is excellent—close to tourist spots, shopping, and dining—and the room size was comfortable.
Cons: Breakfast, scheduled for 7:30 AM, didn’t begin until 8:15, which was inconvenient with young children. The buffet lacked options for infants, and when we requested simple items like oats porridge or kanji, the staff refused without offering alternatives. Additionally, no high chair was available, making meals difficult. Service at the live counters was slow, even with only a few tables occupied, and dishes like dosa took over 30 minutes.
Overall, the food variety, taste, and hospitality were below expectations, especially compared to our excellent experience at Sarovar Portico in Bengaluru.
Pros :
* Very close to Paltan Bazaar
* Situated on main highway
* Secured Parking space
* Good Food quality in room service
Cons :
* Had booked room after reconfirming if Rooms were centrally heated but it was not working and they kept me in loop that this is being looked into
* Dirty Spots in furniture and carpet which was minor but could have been taken care of
* Bathroom Flush was not working and took forever to resolve , Both hand and head showers were clogged and hardly usable to take bath
* Breakfast menu was sub-par , not many options
Despite being a loyal fan of Sarovar Portico, my latest experience at the Rajpur Road location was disappointing. The rooms were adequate, but the customer service was shockingly subpar, lacking any semblance of customer centricity. Having stayed here four times in the past year, I had previously overlooked minor issues. However, this visit’s poor service has led me to reevaluate my loyalty. Unfortunately, I won’t be choosing Sarovar Portico Rajpur Road for my next stay