Snow Peak Retreat & Cottages Manali – Hotels in Manali, Himachal Pradesh
Contact On: +91 98161 03580
road, near Hadimba Devi Temple, Siyal, Nasogi, Manali, Himachal Pradesh 175131, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 2009
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We (2 couples) stayed here for 3 days.
We had to upgrade our rooms because we were not satisfied with super deluxe rooms spaciousness. We booked package through easy go vacation from travel triangle, and 3 nights we stayed at this hotel. After we upgraded our rooms, we noticed the rooms did not even have minimum required things like water bottles, towels, soaps, brushes, slippers etc. We had to ask everything all the time. Once asked they provided requested things.
I’ve also hanged clean my room sticker outside my room before we left for sightseeing during our 3rd day stay, once we returned in the night we noticed that room was not cleaned and when I asked them they told workers might have not seen the tag.
I was surprised by their response because we took highest category rooms in their hotel and if this is how they provide service I don’t know how this is a 4 star hotel.
We also asked water bottles and we were shocked to see that we got seal opened bottles. When we questioned them, they told free water will be provided in used water bottles, and we were shocked by their responses. I wonder how these guys are even surviving in this business.
I am attaching the candle light dinner image we were provided which was part of our package. Please see and you will get an idea of standards and service these guys provided. And the fun part is after having the dinner, we had to clean the mess ourselves as the person who came to collect used plates said that we need to contact room service at night 10 PM to clean the rooms.
In one of our rooms we faced issue with AC temperature and we contacted reception at night to check the issue once and one guys who was drunk came to check that and couldn’t resolve the issue. We had to suffer entire night because of the low temperatures in manali. When we asked them the next day, they checked the AC status and mentioned that the AC was not set to 30°c that is reason we faced that issue. How do someone react to this recklessness when the temperatures were negative?
Overall experience at this hotel was very average and disappointing for us.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.
One of best hotels in Manali.
It was a beautiful experience.
I recommend for family, couples.
Food and rest hotel services are best.
The hotel is close to Hadima temple .the views outside the hotel looks stunning. It is nice forest just a little distance away from the hotel ,were hadimba temple is located. The hotel is situated at a little height from the manali market view beautiful at night and also during the day .
The space of hotel is quite big .the garden is also very beautiful. the dining are is clear and very good buffet are available in breakfast and dinner food are delicious 😋.
The space of room is quite big it’s clean and room are cozy in winter. Nowadays the weather of manali is awesome. Whenever you go to manali make a booking at Snow peak Retreat cottage manali .
I recently stayed at Snow Peak Resort, and overall, it was a fantastic experience. The resort is nestled in the heart of the mountains, providing breathtaking views and a peaceful, serene atmosphere.