SONA HOTEL – Hotels in Bongaigaon, Assam
Contact On:
Chapaguri, Salbari Pt., Bongaigaon, Assam 783380, India
Status: OPERATIONAL
Rating: 4
Rated count: 362
*********************************************************
Register Your Hotel to Get Leads with Bharat Backpacker
Boost your hotel’s visibility by registering with Bharat Backpacker! Connect with a vast audience, receive qualified leads, and grow your bookings effortlessly.
I am impressed with the professionalism and customer service. Food quality is also very good
Never ever visit this Hotel. They cheat on everything. Just one example, during lunch at their restaurant, they gave me Parle Mineral water bottle bearing MRP Rs.20. They charged Rs 35 plus taxes. Told me this is hotel, we charge like this only. Highly incorporate staff. My blunder as I stayed there with my family.
The environment is good but service is not upto the mark.
– The preparation time for food was too long.
– Serving one glass of frooti as mango juice for Rs115 was really low.
– The waiters are not trained properly on how to attend to customers. We had to ask for every little thing like forks, plates, extra water etc.
– The bill was also wrong. Wrong entries were made, which was corrected after we pointed it out.
For the price they charge, this is a bad experience. Don’t recommend, until they up their value. Small restaurant provide a better experience that the rooftop lounge.
The ambience is really great like top notch but that’s it. The food that we ordered took quite a long time to arrive, wasn’t pleasant. Food was decent and some items weren’t. Among other items, I ordered veg fritters ;which was really different than I used to eat. I got roughly chopped pieces of beans, cauliflower,capsicum, potato fried separately in a batter, lacking crispy outer crunch. Also, they don’t have much options for juice/shake but I guess it wasn’t available only when I visited 🤔. Plus during summer, when the weather is too humid, the place gets very hot, as there is no ceiling fan or AC, they have only 2 big cooler and 2 stand fan, which I believe isn’t sufficient if the place is packed. I hope they up their game.
Decent rooms , but the bathroom needs its floors to have anti slip material and a shower curtain.