Sterling Kodai Lake – Hotels in Kodaikanal, Tamil Nadu
Contact On: +91 80 6967 0840
New Kodai Lake, 44, Gymkhana Rd, near Brindavan School, LakeView, Kodaikanal, Tamil Nadu 624101, India
Status: OPERATIONAL
Rating: 4.3
Rated count: 8064
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We have booked family suites here
GOOD THINGS ABOUT THIS RESORT:-
1: It is very scenic and picturesque.
2: The location of this resort is good.
3: Restaurants are good and cheap.
4: Property is well maintained and green.
BAD THINGS ABOUT THIS RESORT
1: Staffs are so talkative
2: The photos that they show on MMT is so different from reality.
3: most their rooms are facing each other due to which they offer nothing in name of balcony and views.
NOTE:- Only 3 of their family suites have good views. We got a good view room after literally confronting this to reception, so my overall experience was good only because I asked for right room.
Reception was very good. Ms Prabha and Ms Shaina were very courteous and explained everything about the facilities and also arranged taxi services. Breakfast and dinner buffet was stupendous with lots of cuisine choices. Desserts were top class. Out door entertainment was great and our daughter enjoyed the cycling and games.
For a 5 Star hotel, it should have been even better.
Family suite was small in size. Kitchenette wasn’t much useful. We reached a bit early but we were told check-in is only at 2. But we had to wait until 2.15 for check-in. There were delays in check out too. Battery cars took more time to come. With senior citizens and babies, it was hard.
Restaurant was good and people there were friendly. Food was good. Breakfast was great. Desserts during dinner could have more varieties. Spa was already full booked for the weekend when we arrived.
It was not bad but the wow element that I expected from the hotel was missing.
Excellent location with all needed amenities. Calm and peaceful location. Rooms are clean and neat, with a proper response as well. The buffet was also good with a decent spread and the chef was kind enough to fulfill our requirements other than the items in the spread. Overall a nice place to stay near Kodaikanal lake. The room we took was good. Will visit again
Cons:- Initial check in time is too long, other wise no complaints. Play station were not available
Resort stay was good. Neatly maintained property. Rooms were clean. Ample parking space. Kids friendly.
Quality of food is not good. Though we had buffet options, most of the menus are not hot even after multiple reminders they could not correct it. Crowd management is poor. We have to ask everytime spoon, fork, glasses, water bottle, napkins etc