Summit Green Village Resort & Spa, Kaziranga – Hotels in Karbi Anglong, Assam
Contact On: +91 78120 32490
H29V+FWW, Assam Trunk Rd, Deusur Sang, Jakhalabandha, Assam 782136, India
Status: OPERATIONAL
Rating: 3.8
Rated count: 866
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Our stay at Summit Green Lake was nothing short of spectacular. From the moment we arrived, we were greeted with warm smiles and refreshing Assamese tea, setting the tone for what would be an unforgettable experience. The resort is surrounded by lush greenery and offers a serene escape from the hustle and bustle of city life.
We stayed in one of the beautifully designed bungalows, which perfectly combined rustic charm with modern luxury. The spacious interiors, high-quality linens, and well-maintained facilities made it a haven of comfort. Waking up to the sound of birdsong and stepping onto our private balcony to enjoy a breathtaking view of the greenery was truly magical.
The staff’s attention to detail was unparalleled. They anticipated our needs before we could even voice them. From arranging an early morning safari to ensuring our meals were packed for the trip, everything was handled seamlessly. Their commitment to guest satisfaction was evident in every aspect of our stay. We left feeling rejuvenated and already planning our next visit.
The compound overall needs maintenance and upgradation. The pond needs to be cleaned up and the compound needs to be cleaned up a bit. Stayed at the premium Deluxe room. They need to add extra locks for the rooms from inside. Rooms were nice and affordable. Other than that, the food is good, and the complimentary breakfast was great. The environment was lovely and serene. The service and great and the staff were very polite and professional. Overall a great place to spend your time away from all the chaos and relax a bit.
1. Cleanliness: The room was not as clean as I expected. There was dust on surfaces, and the bathroom looked like it hadn’t been thoroughly cleaned. It made us uncomfortable to relax.
2. Food Court Experience: The food court was a complete disaster. The food itself was above average, with meals arriving hot and sufficient in flavor. However, the real problem was the service. Staff members at the food court seemed uninterested and disorganized. Orders were mixed up or forgotten altogether, and it took an unreasonably long time just to get basic items. When I asked for assistance, they were dismissive and unprofessional, showing no sense of responsibility or care for customer satisfaction.
Overall, my experience was far below what I expected. The lack of cleanliness and poor service at the food court made this a very unpleasant stay. I would not recommend this hotel unless they make some serious improvements.
The resort is excellent for families as well as solo travellers. Being close to the Kaziranga national park, its surrounded by natural beauty and greenery.
The service provided by the staff is excellent. The property has good security. I particularly liked the good.. The staff is friendly and helpful.
Terrible Behaviour
We waited for 1 hour at reception just to get a room.
There is a Manager who sits at the reception pretending to be least interested in the needs of the residents
No proper room service
Food Quality is very good
But takes 2 hours to prepare food.
Staff is extremely rude, new and untrained.
Location is excellent
Swimming Pool has glass pieces which cut my feet and had very dirty water.
Disappointed overall