The Hills View – Best hotel in Nainital – Hotels in Nainital, Uttarakhand
Contact On:
Bhimtal Bhawali Highway, Bhowali – Nainital Rd, Bhimtal, Uttarakhand 263156, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 53
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Regretted staying at the property which had standards way below expected. Though the staff was quick in helping but the place was so stinky even he couldn’t do much to alleviate the problem. Beside the small size of the rooms and blaring horns of the passing vehicles, no one asked for our IDs making us wonder about the guest safety at the property. I booked the property through make my trip and asked for a refund. Despite the owner Nikhil agreeing to refund 50% booking fee on the call, he refused to confirm the same with MMT. And so, I had to shift my family to another, much better hotel, which levied the same amount by the way. I do not recommend the place at all. It’s a Dharamshala, not a hotel.
Brilliant space to stay near Nainital. Located right in the centre with a lot of touristic attractions just a little drive away. Come in for delicious food, good views and wonderful hospitality. Was wonderful staying there. Chill winds in the evenings and nature around is a perfect balance for travellers of all age groups. One of the best hospitality units near Nainital. Thanks for the wonderful time!
Room are very clean service is best
Rooms were spacious but pathetic. Bed quilts were dirty and were not replaced even after request as they did not had new quilts.
Bathroom was dirty and had to request them to clean but that also did not happen. Had to buy harpic from nearby shop and give it to them for cleaning. Absolutely rubbish and any class below 3rd class hotel. It’s not even a hotel but a homestay that has been converted to hotel with most of the reviews you see on Google are fake. Add to this the cleaner and cook are same, they don’t even have towels in bathroom and if you ask them for towel they will provide you a wet towel that has come from dryclean but has not dried. There was no water in bathroom on second day and had to wait entire day for the tank to fill.
Such is the level of service.
Had a horrible time going there with family. Stay away from this place if you don’t want to spoil your trip and mental peace.
Never had such pathetic and torturous experience in any hotel ever.
All review you see on Google are fake as my real experience here made me realise this. Even if you notice all the reviews posted are 5 month old as if everyone visited and posted review in the same month.
Adding this revert after the response from owner.
Water was left open in another room and I had to suffer and nobody else. There is hardly any staff in hotel, only 2 person are there, so forget about any problem to them. Regarding cleaning the washroom, you have agreed to have accepted that it was filthy dirty and had to be cleaned twice, rooms and toilets are to be cleaned before the guest arrives and not after they have checked in.
Again, I will add that it is a pathetic place and you may try defending it as much you want. You can buy as many fake reviews you want but be assured I will prevent anyone I come to know from visiting your place.
What a beautiful property it is, just by the highway yet surrounded by magnificent hills. The valley view from terrace cum dining area is just breathtaking. Rooms are spacious hygienic and with all the morden amenities to make the experience super comfortable.