The Imperial Green – Hotels in Nainital, Uttarakhand
Contact On:
Over Mall, Jila Panchayat Rd, Mallital, Nainital, Uttarakhand 263001, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 817
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The staff were wonderful, very helpful.
The rooms are big, comfortable and clean.
The rooms with balconies overlook the lake and the view is very pretty.
The biggest problem we had was, that as foreigners we were requested to make a bank transfer of the amount in advance – and they said this amount was never received. They made us pay the full amount again. We hope we will receive our deposit back some day.
Another problem was that some of the showers didn’t work properly.
I found the place to be great. The view from room is excellent. Rooms are decent and clean. Staff is very nice. Would recommend it to anyone who like to enjoy the views like these. Only drawback is the approach. You can negate that too if you take a bike on rent.
1. Location is the worst. The road is too narrow for more than one car to drive. If two cars enters the road there is definitely going to be a traffic jam and stressful driving. It’s too high on height.
They have a stairs that directly go down to mall road. But climbing that stairs is pain. Not recommended. This place is difficult to reach and enjoy.
2. The rooms offer lake view but it isn’t that great.
3. We decided to extend our room for one day… thankfully they allowed but asked for 5500 RS for that. That room didn’t have any balcony. Too expensive.
4. No towels are supplied. We had to call the receptionist again and again to give us towels. When they gave us a towel it was wet.
5. We booked three rooms…two of them didn’t even have toilet papers.
6. We ordered lemon tea. They served lemon tea without lemon in it.
7. They are really bad in cleanliness.
8. They also weren’t allowing our cars to park in the little parking space they have.
9. We also disapprove of your lunch timings. They don’t allow to order food a lil late.
10. For breakfast you gotta go to neighbor building.
I don’t recommend this place at all. Not worth paying so much money. You won’t enjoy it if you are on vacation.
The star rating is justified by the hotel. If you’re seeking to invest in a lake view accommodation, it’s worth the money. A delightful stay with fantastic services and amenities at a fair price. Location: It’s a steep 1-kilometer walk from the mall road, albeit it’s not really on it. Employees: The personnel is kind, responsive, and most importantly, attentive. Everything in the accommodation, including the refrigerator, hair dryer, and TV, is perfectly maintained. All in all, a pleasant visit…
Great hospitality. But I was disappointed with the sales executive, they have booked a family room with 4 people and we have received 3 beds in the room.
And we have talked with him for the same then they have changed his words. Hotel staff were not supported as well, bad experience.
Worst food in this hotel.