The Shangri-La Serene – Hotels in Tawang, Arunachal Pradesh
Contact On:
HVR7+QWQ, Mon, Tawang, Arunachal Pradesh
Status: OPERATIONAL
Rating: 4.2
Rated count: 115
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We (family of 6) stayed from 20 – 23 December 2023
The rooms were well maintained with a scenic view of tawang monastery and mountains
Hot water was available
Food was good, Jain food is available on request
The manager, Mr. Lham Tsering, was very helpful and cooperative
We really enjoyed our stay
For efforts and trying I will give this a 4 star place. And room was also good, spacious with balcony and good view of the Tawang monastery. For that too I will give 4 star.
But this is no hotel. It is like a home stay where owner is giving you services. No proper restaurant. Only 4 persons are there including manager and his wife(they are humble people) to maintain a property, cleaning, cooking.
Electricity is a big issue in Tawang. So heating is not an option Due to voltage issue. We stayed here for 3 nights. First night there was no light in the room from 11 pm to 6 am. Temperature was 2 degrees. There is a generator in the building but rarely use that.
People are good but they don’t have any experience of services and resources. You have to ask everything yourself even water bottles.
Food options are also very limited (2-3 options)
I won’t recommend this hotel. We got this hotel because of my travel agent.
We chose deluxe room in the package and this was not even a standard. So be careful with your travel agent while choosing hotels.
A sub-standard hotel with no ethics, no basic amenities and low on customer satisfaction. Do not ever choose this hotel as it has no regards for customers and does not have basic facilities. Totally disgusting and worthless. Don’t ever choose this hotel.
Good Hotel like a home stay, hot water in bathroom is am issue, no wi fi, and also no proper TV. Food is ok. But not much choice available. Good and helpful people.
My experience at Shangrila wasn’t very good. As the hotel lacks in few very crucial things. First, they do not have any chef, hence food was very bad and expensive. Second, room service was very slow and unprofessional. Third, no specified place for drivers to stay. And last is the unprofessional staff.
Talking about the location, it was very good and quality of rooms was nice and fine.
ALL in all you can find some more better options with good location and food.