The Westin Resort & Spa, Himalayas – Hotels in Pauri Garhwal, Uttarakhand
Contact On: +91 92581 93030
Khasra No 605, Narendra Nagar, Sakalana, Uttarakhand 249175, India
Status: OPERATIONAL
Rating: 4.5
Rated count: 574
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Westin Resort & Spa, Rishikesh offers a serene escape with stunning views of the Ganges and surrounding mountains. The rooms are spacious, modern, and well-equipped. The hospitality is exceptional, and the staff goes above and beyond to make your stay comfortable. The wellness and spa facilities are top-notch, and the food is delicious, offering a variety of local and international dishes. Perfect for a peaceful retreat or a luxurious getaway.
I recently had the joy of gifting my parents a stay at The Westin Resort and spa Himalayas to celebrate my mother’s 60th birthday, and I can’t express enough gratitude for the incredible experience they had. From the moment they arrived, the staff went above and beyond to make their stay truly unforgettable.
They were pleasantly surprised with an upgrade to the Garden Suite room, which was nothing short of spectacular. The elegant decor, stunning views, and spaciousness of the suite made the celebration feel even more special. It was the perfect setting for such a milestone birthday.
The food was another highlight of their stay! Every meal was a delightful experience, with a fantastic variety of dishes that pleased their tastes. The culinary team truly deserves praise for creating such delicious options that left them wanting more.
Lastly, the level of service they received was exceptional. Each member of the staff was friendly, attentive, and genuinely committed to ensuring my parents’ comfort and satisfaction. They made my parents feel like treasured guests, which added so much to the warmth of the occasion.
Thank you, Westin Himalayas, for making my mother’s 60th birthday an unforgettable experience for my parents. Your thoughtful details and excellent service contributed immensely to a wonderful celebration. I look forward to gifting them another stay in the future!
We just wrapped up an amazing staycation at The Westin Rishikesh, and wow—it was absolutely perfect! From the breathtaking views of the Himalayas to the stunning infinity pool, everything was so dreamy 🌄✨. The staff were incredible, making our stay super comfortable, especially with our newborn 👶. They really go above and beyond!
And let me tell you—the spa was absolutely breathtaking! 🧖♀️💆♂️ It was such a relaxing and rejuvenating experience, the perfect escape. The resort had plenty of activities, so we were never bored and had a blast throughout our stay 🎉. Honestly, can’t recommend it enough. We’ll definitely be back! 🏞️💖
The Westin Resort & Spa, Himalayas, is an impressive new property that combines modern elegance with traditional charm. The exterior and interiors are both gleaming and beautifully designed, creating a luxurious atmosphere from the moment you arrive. Rooms are spacious, comfortable, and well-equipped with high-end amenities and elegant furnishings, making it easy to unwind. The poolside offers stunning views of the surrounding mountains, providing a scenic backdrop for relaxation. The spa and fitness center are both expansive and luxurious, offering a variety of facilities that make them standout features of the hotel. The property was exceptionally clean, with housekeeping doing a fantastic job of maintaining pristine conditions. Dining here was also memorable, with the Garhwali thali being a delicious highlight that showcases the local cuisine. Additionally, the airport transfer was smooth and well-organized, ensuring a convenient start and end to the stay.
However, there were some service issues that impacted my experience. The staff needs to be more focused and attentive. For instance, I initially booked a spa appointment for 8 pm, but on their insistence, I changed it to 7:30. Later, they claimed it was set for 7 pm and seemed quite displeased when I clarified it was indeed 7:30. This lack of coordination did not bode well. Additionally, the sauna didn’t work well, yoga classes weren’t available after 4 pm, and Bonvoy chat responses were slow. Despite being a Gold Elite member, I wasn’t offered an upgrade. I’d planned for a running tour, but the recreation team was unresponsive despite multiple follow-ups. Children were also using the adult pool, and transportation fees were notably high. While the property has great potential, these service gaps should be addressed for a truly luxurious experience.
We celebrated our daughter’s birthday and the complimentary arrangement provided by the hotel was amazing. We enjoyed as a family. Food was good. Lots of activities available, like bowling, kids drawing and kids play area. Overall, worth the penny. And, special thanx to Sanjana, who took good care of us in Akasa restaurant.