Treebo Grand Canyon By D2V – Hotels in Kochi, Kerala
Contact On: +91 93228 00100
Amaravathi Rd, Amaravathy, Fort Kochi, Kochi, Kerala 682001, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 483
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Stayed 5 days in Grand Canyon last week ( September ’24). Nice rooms with good decor, reasonable room charges, friendly & helpfull reception staff . However there needs to be systematic daily room cleaning along with corridors sweeping. Also in some rooms water drainage issue appears to be there as the bath rooms become smelly, needs to be looked into. Overall good experience.
Property is excellent in condition as well all staff members are so polite and supportive. We have for any problems they solved with priority basis.
Everything is best in hotel. According to price one of the beat hotel in Kochi
I tried to book this hotel via booking.com for a week long stay in Kochi, with the option to pay in full during my stay there. However after not even 24h they start harassing me with messages asking to prepay the stay (50% minimum) due to “high demand”.
Firstly, that is not my problem, don’t offer “pay full at the property” if you don’t honor such requests.
Secondly, your stupid payment platform doesn’t accept international credit cards. Of course that wasn’t stated anywhere.
Thirdly, there is no means of contacting the property directly, only some whatsapp chat bot that frustrated me to no end and doesn’t understand the simplest of commands.
After an endless odyssee clicking through that dumb bot’s menus, I was finally presented with a phone number. On call, the service rep acknowledged that their system can’t accept international credit cards, but promised to reserve the room regardless.
About 24h later I’m getting a message that “the property canceled your reservation on your request”.
What an utterly disgraceful experience. Please avoid this nightmare and stay in a better place.
Room was good
Service was very slow only one person in reception for whole day he manages all
Near by vegetarian hotel is available
Complimentary breakfast in this hotel will be given at lunch so wait and have it…
Because 3rd hall function will happen in night so it might take to clean and provide breakfast there..
Place is near by kochi fort museum vascodagama square…
Rooms not looks so clean. In breakfast they provide only dosa with limited piece of dosa…. No re fill… No other option. Didn’t like the hotel at all in all perspective