Urban Suites – Hotels in Darrang, Assam
Contact On: +91 76368 33424
48, Senapati Rd, near House no, Silpukhuri, Krishna Nagar, Chandmari, Guwahati, Assam 781003, India
Status: OPERATIONAL
Rating: 4.1
Rated count: 56
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“Convenient, Comfortable & Clean”
I am very pleasantly surprised with my experience of staying here…. Especially after reading some of the negative reviews. The location is very convenient for my needs with easy access. The staff was very polite, hospitable and kind. The facility provided parking and was both well maintained and clean. For meals… they have a convenient tie-up with a nearby restaurant offering quality meal options that are delivered to your room. Two bottles of drinking water was provided every day without needing to ask them. For the price I paid… I got more than my money’s worth. For the people who have complained about things… my sense is that they were expecting services that hotels charge upwards of Rs. 4,000 a night while paying Rs 1,500 – Rs 1,700 per night (which is what I paid). I am looking forward to my next stay very soon…
Hotel in prime location. Staffs are very good. Food quality is very good. Anyone can stay comfortably in this hotel. Room is clean having all facilities.
Horrendous Stay, Avoid at All Costs!
I wish I could give this place negative stars. My recent stay at this so-called “hotel” was an absolute nightmare from start to finish.
Firstly, let’s talk about the staff. I’ve never encountered such a rude, lazy, and downright unpleasant group of people in my life. They acted like they were doing me a favor by even acknowledging my existence. Any request was met with eye rolls, sighs, and overall attitude like they had something better to do, which clearly they didn’t, considering how they spent most of the time lounging around doing nothing.
The room? Dusty, dirty, and disgusting. It looked like it hadn’t been cleaned in weeks. I found dust bunnies under the bed the size of small animals, and the surfaces were coated in a thick layer of dust that made me question whether anyone had even stayed there before. I felt like I was sleeping in a storage closet, not a hotel room.
But the worst part? The air conditioner. It didn’t work at all, and given how sweltering it was, this was a major issue. When I complained, the staff couldn’t have cared less. They promised to “send someone up to look at it,” but, surprise, surprise, no one ever came. This one fellow came up and tells me this is how it works, and he can’t help. I spent the night sweating and miserable, unable to sleep in the stifling heat. And when I told him about it, he started shouting.
Overall, this was the worst hotel experience I’ve ever had. The lack of basic amenities, coupled with the appalling attitude of the staff, made for a stay that was more like a punishment than a vacation. Do yourself a favor and avoid this place like the plague. You’ll thank me.
Budget lodging, No Restaurant
Pros:
1. located in a busy commercial area.
2. The ‘pukhuri’ (pond) separates it from the busy road. So no disturbing street noise.
3. Rooms and facilities okay type at this price.
Cons:
No restaurant. Not even breakfast facility. We had to bring food via Swiggy at 11:45 pm at night for dinner, and at 7 am next morning. Swiggy takes 60/70 minutes to deliver in the morning as the food is available only from far off restaurants.
No tea/coffee/sugar bags were given, though an electric kettle was provided.
Car parking may be a problem.
The staffs were so kind and friendly
Food was good too 😋
And the room was very clean
Tho we stayed for few hours..the experience was really good
Couple friendly 🙌🏼