Welcomhotel By ITC Hotels, Port Blair – Premium Hotel Near the Airport | Idyllic Island Experience Vacation – Hotels in Nicobar, Andaman and Nicobar Islands
Contact On: +91 3192 234 101
Marine Hill, Sri Vijaya Puram, Andaman and Nicobar Islands 744101, India
Status: OPERATIONAL
Rating: 4.4
Rated count: 2477
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We had a fantastic dining experience at ITC Welcome Hotel Port Blair! We requested Jain food for dinner, and the quality and taste exceeded our expectations. Every dish was flavorful, authentic, and prepared with great attention to our dietary requirements. Special thanks to Ajitesh, who went above and beyond to make all the arrangements and ensure we had a wonderful meal. His hospitality and dedication to customer satisfaction truly enhanced our experience. Highly recommended for anyone looking for quality food and outstanding service!
The location and the view of this property is absolutely gorgeous! Makes the whole stay in Port Blair worth it. The food is delicious but a little pricey – like all of Andaman. Everyone on the staff is kind and helpful! I only wish the property was maintained a little better – many parts need improvement like the bathrooms, the gym could do with fans or another AC, many other places need upgrades – especially for the price we are paying. Would still recommend and stay here again!
Recently stayed with family at ITC welcome hotel at Portblair in a sea facing superior room. Great location, great setting and really loved the restaurant outdoor seating area. All the restaurant staff is very courteous & eager to serve with smile, would like to mention especially Mr. Ajitesh and F&B Manager Mr. Cyril for giving individual attention. Will visit again soon.
Our stay here was for 3 days. We had a great time and experience staying here. The staff were very hospitable and dedicated in their services. Mr. Shiva, Mr. Asamiri and Mr.Joy Kutty are very humble, polite and made us feel special during our stay.
Location
Welcome ITC is conveniently located about 10-15 minutes away from the airport, making the transfer quick and hassle-free. We booked a hotel transfer through the hotel’s desk, which cost Rs. 450. The hotel is situated at Marine Hill, in a quiet and safe neighborhood, even during late hours.
Service and Hospitality
The check-in and check-out process was smooth, and the staff was proactive in offering early check-ins on both occasions. They also reached out to confirm our arrival times, which was a nice touch. The staff was courteous and friendly.
Cleanliness
Housekeeping was the biggest letdown of our stay. The linens were either stained or torn, and cots were frequently left lying around the corridors during both stays. Additionally, there was a persistent foul smell outside our room on the first stay, which affected our overall comfort.
Overall Experience Summary
Our stay at Welcome ITC, Port Blair, was a mix of positives and negatives. While the hotel benefits from a convenient location and polite staff, it significantly underdelivers in areas such as room quality, cleanliness, and dining. The rooms, particularly the Deluxe and Superior, lacked privacy and had maintenance issues such as stained linens and an empty minibar.
The food quality was a major disappointment, especially since the breakfast provided was far inferior to what is displayed on the hotel’s website. Though the staff made an effort by packing us breakfast for our early ferry, the taste remained underwhelming. On the brighter side, the service from the hotel staff was friendly and helpful, with smooth check-ins and thoughtful gestures.
Overall, we chose ITC expecting a higher standard and paid a premium for the brand, but the experience fell short. Given the availability of better-priced alternatives in the area, the value for money was lacking. We would hesitate to return unless significant improvements are made, especially in terms of room upkeep, dining, and overall guest experience.